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1. Introduction

Auroo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide:

• Name, phone number, and email address
• Physical address for deliveries
• Shop details (for sellers)
• Product information (for sellers)
• Messages and communications

3. How We Use Your Information

We use collected information for:

• Processing orders and deliveries
• Communicating with you about your orders
• Improving our services and platform
• Sending marketing and promotional content (with consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Sellers: Your delivery address and contact details for order fulfillment
• Service Providers: Email service providers and support vendors
• Legal Requirements: When required by law or court order

We do NOT:

• Sell your personal information to third parties
• Share data without your consent (except as required by law)
• Use your information for purposes other than stated

5. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

• Customer data is retained as long as your account is active
• Seller data is retained for account and business records
• You can request data deletion by contacting us
• Some data may be retained for legal compliance

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

8. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect platform functionality.

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

10. Children's Privacy

Auroo is not intended for children under 18 years old. We do not knowingly collect information from minors. If we become aware of this, we will take steps to remove such data.

11. Policy Updates

We may update this Privacy Policy occasionally. Changes are effective immediately upon posting. Your continued use of the platform constitutes acceptance of the updated policy.

12. Our Responsibilities

We are Only a platform for connecting buyers and sellers. We are not responsible for the actions of users, the quality of products, or the fulfillment of orders. We encourage users to communicate clearly and resolve any issues directly.